DREAMLOGICX COMMERCE DESK
Documentation for your WhatsApp commerce workspace.
Build, operate, integrate, and scale chatbot-led sales, support, payments, CRM, and website automation from one platform.
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Getting started
Set up your business workspace, WhatsApp connection, first pipeline, and first chatbot flow.Core product
Pipelines and lead stages
Create separate sales boards for consultations, courses, software, products, and services.Core product
Chatbot flows
Build deterministic WhatsApp journeys with menus, questions, catalog items, payments, AI fallback, and handoff.Core product
Inbox and agents
Manage live chats, customer history, notes, tasks, and controlled human takeover.AI
AI, context, and trusted sources
Give AI grounded business context without making it invent policy, product details, or customer outcomes.Messaging
Templates and broadcasts
Use Meta-approved templates for messages outside the customer-service window and consented marketing campaigns.Developers
Website forms and events
Connect many forms, shops, and custom backends using one secure event endpoint.Developers
Meta ads routing
Send Click-to-WhatsApp ad leads into the correct flow and preserve attribution.Commerce
Payments, orders, and LTV
Create Razorpay payment links only after an identifiable customer choice, then sync payment outcomes into CRM.SaaS administration